FAQ & Return Policy
Handcrafted
Each item is truly unique and handmade with love.
Shipping and handling
Our processing time is anywhere between 2-4 business days.
CONTACT US
If you have any further questions feel free to contact us by email (Trindycosmetics@gmail.com) or through DM .
Shipping
Our current processing time is anywhere between 2-4 business days. This does not include weekends. Standard shipping can fluctuate between 4-8 days. Once the package is shipped it is completely out of our hands. For information on delayed shipping or if you have any further questions please email @trindycosmetics@gmail.com and a member of the Trindy team will respond within 1-2 business days.
WILL I BE ABLE TO TRACK MY ORDER?
YES! Every order comes with a tracking number. When you check out there is a place to put your email address, as soon as your order has been processed there will be a confirmation email sent directly to you containing your tracking number.
RETURN POLICY
Our costumers satisfaction is our main priority, we truly hope that you enjoy the product that you purchased. Due to the global pandemic that we are currently facing (COVID-19) we can not issue returns at this time. We know that this decision is very unfortunate but for sanitary reasons we truly think that this is the best option to keep our staff and customers safe.